May 3, 2024
10 min read

Top 9 Accounting Client Management Software [Expert Picks]

The user-friendly interface and configurable dashboards of these software solutions make onboarding, project management, and communication convenient. Accounting firms can leverage these tools to improve client relationships, deliver better services, and spur business expansion in today's fast-paced market.
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Accounting firms often face issues like Inefficiency, errors in data, and time-consuming administrative tasks, which ultimately affect their productivity. This is precisely where Accounting client management software comes to the rescue. 

They improve how accountants engage with clients, empowering firms to increase productivity by centralizing task management, financial data, and client data with this simplified solution. 

The user-friendly interface and configurable dashboards of these software solutions make onboarding, project management, and communication convenient. Accounting firms can leverage these tools to improve client relationships, deliver better services, and spur business expansion in today's fast-paced market.

In this blog, we will discuss the different accounting client management tools essential for business expansion. 

TL;DR - Top 9 Accounting Client Management Software

For efficient accounting client management solutions, we have compiled this list of the best software to invest in. This software will help you streamline your client management tasks. 

  1. Cone
  2. Xero Practice Manager
  3. Karbon
  4. Canopy
  5. Jetpack Workflow
  6. TaxDome
  7. Pixie
  8. Senta
  9. Aero Workflow

If you are looking for a comprehensive solution in a single platform, you must choose Cone! This all-inclusive software will give you multiple accounting client management solutions in one platform. With Cone, you won’t have to juggle between apps, saving your time and ensuring smoother accounting operations. Learn more about Cone and how it can improve your client relationship.  

Impact of Client Management Software on Accounting Practices

The fast-paced business world has necessitated accounting client management software. These software help streamline operations and improve businesses' relationships with their clients. 

How Accounting Client Management Software Enhances Client Relations

Accounting client management software enhances client relations by providing user-friendly features. The inclusion of client portals allows clients to conveniently access their financial data, review reports, and connect with their accountants. This fosters transparent communication and trust, while personalized notifications, automated reminders, and other advanced features ensure timely follow-ups and active client support, thereby enhancing the overall customer experience.

Streamlines Financial Processes with Integrated Solutions

A significant benefit of accounting client management software is that it allows the streamlining of financial operations through integrated solutions. These software platforms have various tools with different accounting functions, including, but not limited to, accounting functions, invoicing, expense tracking, and payroll management. Compiling these functions allows a convenient data flow and provides accuracy and consistency. It can help organizations save resources and time and focus on value-added activities to boost business growth. 

How to Choose the Right Accounting Client Management Software

Identifying Key Features Necessary for Your Firm

Before you decide which accounting client management software would be the best for your organization, consider all the features essential for your organization. Features to consider include Flexible Proposal Editor, Robust Billing and Invoicing, Sales Pipeline Management, User-Friendly Interface, and Comprehensive CPQ Capabilities. Cone's Accounting Practice Management software offers all these features to improve client management. Reach out to us to explore more. 

Considering the Cost vs. Benefit Analysis

You must evaluate the software's cost against the benefits it may offer to your organization. Consider the subscription fees, implementation costs, and any other associated expenses. Consider the software's features and see if investing in it will benefit your firm's growth. 

Evaluating User Reviews and Feedback

Don't forget to get user reviews and feedback. These insights from other users are invaluable in helping you make an informed decision. 

Expert Picks - Top 9 Accounting Client Management Software

Expert Picks - Top 9 Accounting Client Management Software

Cone

Cone

Cone's practice management solution for accounting client management is the all-rounder among other software available out there. It’s designed to streamline the different aspects of accounting firms' operations. It includes features such as workflow automation, client portfolio management, billing and invoicing, and communication tools to simplify accounting client management. It aims to improve efficiency and client relations and boost financial processes for accounting firms.

Top Features

  • Client records are securely stored digitally, providing easy access and update capabilities while ensuring compliance with privacy regulations.
  • Billing for services is automated, and invoices can be customized according to specific needs. Integration with payment processing enables convenient payment options such as credit cards and online payments.
  • Custom reports on financials, client attendance, and service utilization offer valuable insights, while a real-time dashboard displays key performance indicators for informed decision-making.
  • Practice documents are securely stored, and template creation streamlines document generation. E-signature capabilities further enhance document management efficiency.
  • A secure client messaging platform allows communication, in addition to email and SMS features to ensure effective client engagement and communication.

Pros

  • Cone combines proposal management, practice management, and other functionalities into a single, streamlined platform, eliminating the need for a separate software.
  • Cone offers an intuitive interface that simplifies operations and improves efficiency, challenging the clunky software with a steep learning curve.
  • Cone's impressive client portal allows for effective management of client documents and communications, fostering transparency and trust.
  • At $10 per user/month, Cone offers an affordable solution without compromising on functionality compared to the $50 market average.

Cons

A bit of a learning curve for users initially. 

Best For

Cone’s accounting practice management software is designed specifically for accounting and tax firms looking for comprehensive practice management solutions. It caters to firms looking to automate workflows, manage client portfolios, streamline billing processes, and improve overall firm efficiency.


Pricing 

Pricing: $10 per user/month

Xero Practice Manager

Xero Practice Manager

Xero Practice Manager is a comprehensive practice management solution. It is tailored primarily for accounting firms and bookkeepers. This software streamlines workflow management, improves client communication, and boosts team collaboration to enhance the firm's overall productivity.

Top Features:

  • Workflow automation for efficient task management.
  • Convenient project tracking. 
  • A well-designed client portal to ensure secure communication and document sharing. 
  • Time tracking and billing functionality.
  • Reporting tools to analyze performance and insights into firm operations.
  • Integration with Xero's accounting software for seamless data synchronization.

Pros:

  • Easy-to-navigate interface with an intuitive design. 
  • Option to customize workflows to adapt to the unique needs of the organization. 
  • Integration with other XERO apps and software. 

Cons:

  • Very few customization options compared to other practice management software. 
  • Higher prices for subscriptions than other similar software. 
  • Additional training is needed to understand the software fully. 

Best for:

This software is best for accounting firms as well as bookkeepers in need of comprehensive practice management solutions to streamline workflows and improve how their client management operation works. 

Pricing:

Starter- $32 AUD per month

Standard- $65 AUD per month

Premium 5- $85 AUD per month

Ultimate 10- $115 AUD per month

Karbon

Karbon

 

Karbon is a widely used management practice for accounting firms. It helps with workflow management, improves client communication, and boosts team collaboration and overall productivity.

Top Features:

  • New-age workflow automation for efficient task management.
  • Easy project tracking capabilities.
  • A secure client portal to ease communication and document sharing for users. 
  • Time tracking and billing functionalities.
  • Reporting tools for performance analysis and insights.

Pros:

  • User-friendly interface with convenient navigation.
  • Customizable workflows to cater to the organization's unique needs.
  • It can be integrated with various accounting tools for enhanced functionality.

Cons:

  • The customization is quite less. 
  • The subscription prices are higher. 
  • There may be an additional need for training for new employees. 

Best for:

This software is generally used by accounting firms who want to take their client communication and workflow automation to the next level. 

Pricing:

Team: $59/month, per user, paid annually, Or $79/month per user, paid monthly

Business: $89/month, per user, paid annually

Enterprise: Custom Pricing

Canopy

Canopy

Canopy is a revolutionary accounting client management software with an intuitive design, made especially for seamless workflow management and enhanced client communication.

Top Features:

  • It offers advanced workflow automation for efficient task management.
  • It allows time tracking and billing functionalities for accurate invoicing.
  • It has a secure client portal for convenient communication and sharing of files and documents.
  • It has reporting tools that allow easy performance analysis and insights into firm operations.

Pros:

  • User-friendly interface simplifies navigation and enhances user experience.
  • Customizable workflows adapt to the unique needs of accounting firms.
  • Integration with popular accounting software enhances functionality.
  • Robust security measures ensure the protection of sensitive client data.

Cons:

  • Limited customization options may impact meeting specific requirements.
  • Higher subscription prices compared to some competitors may be a concern for smaller firms.

Best for

Ideal for accounting firms and professionals in the need for efficient tax management solutions and integrated client communication and document management options. 

Pricing:

$69 per user per month for the  Standard plan, 

$99 per user per month for the Pro plan.

Jetpack Workflow

Jetpack Workflow

Jetpack Workflow empowers accounting firms with its advanced features, allowing efficient task management and team collaboration.

Top Features

  • Workflow automation streamlines task assignment and progress tracking.
  • Task dependency tracking to allow sequential completion of tasks.
  • Multiple capacity planning tools for efficient resource allocation and workload management.
  • An in-built budgeting feature for apt project planning and tracking.
  • Automated client deadline reminders to prevent missed deadlines.

Pros

  • By ensuring that tasks are completed in the correct order, task dependency tracking increases workflow efficiency.
  • Workload management and efficient resource allocation are made possible by capacity planning tools.
  • Precise project planning and tracking are facilitated by the integrated time budgeting feature.
  • Automated deadline reminders for clients help to avoid missed deadlines and increase client satisfaction.

Cons

  • Less customization options for workflow automation, which may not be suitable for many firms. 
  • The subscription prices are relatively high. 
  • Additional training may be required to fully utilize the software's capabilities.
  • Limited integration options hinder seamless data synchronization.

Best For 

This software is most suited for accounting firms and project-based businesses looking for efficient task management and workflow automation. This software can help them improve their productivity and client management. 

Pricing

Starting at $40/user/month.

TaxDome

TaxDome

TaxDome boosts the functioning of accounting firms with its advanced features, facilitating efficient task management and team collaboration.

Top Features

  • Integrated e-signature function for seamless document signing.
  • A built-in appointment scheduling and calendar syncing.
  • An automated document request to collect documents conveniently from clients.
  • Client satisfaction surveys to gather feedback and improve service quality.

Pros

  • It has an e-signature functionality that eases the document signing process. 
  • The client portal has appointment scheduling and calendar syncing options.. 
  • Client satisfaction surveys to get feedback to improve service quality and client relations.

Cons

  • It may not be suitable for small firms due to the high subscription costs. 
  • Fewer integration options compared to other software reduce business scaling capabilities. 
  • Many users may require additional training to understand the software. 

Best For 

This software is made specifically for accounting firms looking for an all-encompassing client management software with integrated document management features, client portals, and communication options. 

Pricing

 Starting at $55/user/month for Starter

 $95/user/month for Professional.

Pixie

Pixie

​​Pixie is an AI-powered software that offers expense categorization and real-time financial insights through an intuitive client dashboard. It is used by accounting firms for financial management for both clients and firms.

Top Features

  • An automated expense management system with AI-powered expense categorization. 
  • Real-time financial insights and performance metrics.
  • Interactive financial goal-setting and tracking tools for clients.
  • Resources for client education including articles, videos, and webinars on financial topics.

Pros:

  • A real-time dashboard enhances client engagement.
  • AI automated expense management, which helps save time and reduce errors.
  • Interactive goal-setting tools aid in achieving financial objectives.
  • Educational resources improve financial literacy.

Cons:

  • Limited software integrations hamper data syncing.
  • Expensive subscriptions may be a concern for small firms.
  • AI features require additional training for full utilization.

Best For 

 It’s best for financial advisors and wealth management firms looking for AI-powered expense management and client engagement tools that can help them enhance financial planning and their relationships with their clients. .

Pricing

Starting at $25/user/month.

Senta

Senta

Senta integrates with accounting software APIs to offer seamless data management and client service optimization. It also offers comprehensive client engagement tracking and customizable workflow automation, in addition to convenient collaboration. 

Top Features

  • A history tracking for comprehensive client engagement tracking.
  • Multiple workflow templates and automation workflows for customizable task management.
  • Integration with accounting software APIs for seamless data syncing and management.
  • Tools for client profitability analysis to identify high-value clients and services.

Pros

  • There’s comprehensive client management tracking, which offers insights into client interactions and improves relations with them. 
  • Integration option with accounting software APIs that allows convenient data management. 
  • Customizable workflow automation allows smooth task management and efficient operations. 
  • Customizable workflow automation streamlines task management and enhances operational efficiency.
  • Powerful security measures for data protection. 

Cons

  • Integration options are fewer than those of other software. 
  • High subscription cost compared to competitors. 
  • There are few customization options and limited workflow templates, which may not cater to every firm. 
  • Need for additional training of employees. 

Best For 

Accounting firms and professional service organizations seeking seamless data management integration with accounting software APIs, customizable workflow automation, and comprehensive tracking of client engagement can all benefit from investing in this software. 

Pricing

 $64 per user per month

Aero Workflow

Aero Workflow

Aero Workflow's visual workflow design and automated task assignment enable effective project management, reporting, and customizable KPI tracking for accounting firms. 

Top Features

  • It has a visual workflow design for creating customized workflow processes.
  • Client project budgeting and tracking tools for accurate financial planning.
  • Automated task assignments based on client and project specifications.
  • A customizable dashboard for advanced reporting and analytics. 

Pros

  • The visual workflow design allows more straightforward process creation and customization options for the specific firm. 
  • Advanced automation in task assignment allows efficient project management.
  • It comes integrated with other accounting software for workflow efficiency. 

Cons

  • Limited software integrations may make it challenging to sync data smoothly.
  • Since the subscription options are higher compared to some competitors, this may be a concern for smaller firms.

Best For 

Accounting firms and project-driven businesses can both benefit from Aero Workflow. It offers task automation to streamline project management through visual workflow design. 

Pricing

Starting at $39/user/month.

Conclusion

The various challenges faced by accounting firms necessitate the need for efficient solutions like accounting practice management software. The many options this software offers can significantly improve these firms' productivity. 

Among these solutions, Cone stands out as the most comprehensive software with a user-friendly interface. With its customizable dashboards and intuitive design, this software improves client engagement and boosts productivity. If you wish to explore Cone for your firm, reach out to us today. 

Frequently Asked Questions (FAQs):

What Are The Most Important Features To Look For In Accounting Client Management Software?

Significant features to consider when choosing an accounting client management software include client requests,  client records management, billing and invoicing, reporting and analytics, document management, and communication tools. These accounting tools should be easy to use and have all the other factors to ensure seamless workflow management.

What Is Practice Management Software In Accounting?

Practice management software in accounting is a tool used by accounting firms to streamline their operations. Here's how it helps:

  • It schedules tasks for accountants to ensure the timely completion of work.
  • Tracks the time each accountant spends on various projects, aiding in productivity analysis.

This software also manages client information securely and facilitates billing and payment tracking. By organizing these essential functions, it allows accountants to focus more on client needs and less on administrative duties.

What Software Do Accountants Use Most?

Accountants use a variety of software to handle their tasks efficiently. Here are some of the most commonly used types:

  • Accounting Software: Programs like QuickBooks, Sage, and Xero are widely used for managing financial records, processing payroll, and tracking expenses.
  • Tax Preparation Software: Tools such as TurboTax and H&R Block are popular for preparing and filing taxes accurately and efficiently.
  • Spreadsheet Software: Microsoft Excel is essential for data analysis, budgeting, and financial forecasting.

These tools help accountants maintain accuracy in financial reporting, ensure compliance with tax laws, and analyze financial data effectively.