Terms of use

We at Cone are committed to protecting the information you share with us and explaining how we collect, process, and share that information online. We understand the importance of maintaining the confidentiality and privacy of customer information, and we take this responsibility seriously. When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and keep it secure. This Privacy Policy outlines our approach to handling customer data, including what data we collect, how we use it, and who has access to it.


This Policy provides an overview of how, at Cone, information of “data subjects” (hereinafter referred to as “You or your”) personal data are collected, how they’re handled, and how your privacy is protected. In this policy, “we”, “us”, and “our” may refer to Cone Software, Inc. or its subsidiaries and affiliates.

Services Provided by Cone

Cone platform is designed to help you consistently with our services. We offer the capacity to provide a platform for all the services required by small and medium enterprises, providing an end-to-end solution enabling businesses.

What data do we collect?

Cone collects and processes customer data in order to provide our products and services. This data may include personal information such as names, addresses, email addresses, and payment information. We may also collect data related to customer usage of our products and services, such as the frequency and duration of usage and the type of data processed through our products and services.

Cone’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How will we use your data?

Cone uses customer data to provide and improve our products and services. We may use customer data to:

  • Provide your service, and manage your account to provide the service.
  • Provide customer support and resolve technical issues.
  • Analyze usage patterns and improve the performance and functionality of our products and services.
  • Communicate with customers about product updates, promotions, and other relevant information.
  • Ensure compliance with applicable laws and regulations.
  • Prevent fraud and other illegal activities.
  • Email you with real-time alerts of your organization.

If you agree, Cone will share your data with our partners, who are also an essential part of the service we intend to provide.

Data Security

Cone takes the security of customer data seriously, and we employ appropriate technical and organizational measures to protect customer data from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security measures to ensure they remain effective and appropriate.

How do we store your data? (If you are located in the EU)

Cone securely stores your data at a secure storage location in Europe. Cone will keep your PII data for as long as our service is availed or as required by law. Once this time period has expired, we will delete your data by scrubbing off all PII within a month of Service Termination.


Cone would like to send you information about our products and services of ours that we think you might like. If you no longer wish to be contacted for marketing purposes, you can drop us a mail.

What are your data protection rights?

Cone would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Cone for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Cone correct any information you believe is inaccurate. You also have the right to request Cone to complete information you believe is incomplete.
  • The right to erasure — You have the right to request that Cone erase your personal data under certain conditions.
  • The right to restrict processing - You have the right to request that Cone restrict the processing of your personal data under certain conditions.
  • The right to object to processing - You have the right to object to Cone's processing of your personal data under certain conditions.
  • The right to data portability - You have the right to request that Cone transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@getcone.io.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit cookie link (wiki).

How do we use cookies?

Cone does not use cookies. We only use a session variable that is to

  • Keeping you signed in to our application

Changes to our privacy policy

Cone may update this Privacy Policy from time to time. We will notify customers of any material changes to this policy by posting the updated policy on our website.

How to contact us?

If you have any questions about Cone's privacy policy or the data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at support@getcone.io.